Frequently Asked Questions

How can we help you?

Returns are free for orders shipped within the U.S. We include a UPS return label in every package which is at no cost to use.
Follow the steps below for a seamless returns process:
– Please indicate a reason for return using one of the Return Codes listed on the order form included in your package.
– Attach your UPS return label to the outside of the package. There is no cost to use this label.
– Please make note of your tracking number so that you are able to track it on its way back to us

You will receive an email once your return has been processed. Please allow 06 – 12 business days from the time your package arrives back to us for a refund to be issued.

Shopping Information

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Payment information

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Order & Returns

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Ordering from Orfarm

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